Covid-19: Support for Northampton North Residents

If you are in need of assistance – be it physical, or financial, or emotional, information how to access help can be found below. There are also links for those who are willing and able to offer support.

Northamptonshire’s Community Resilience Service Coronavirus Support Line

This support line allows those who cannot leave their homes under current restrictions and those who have nobody to call upon for help to request volunteer support in getting access to food, prescriptions and other vital services that they require.

The Community Resilience Service will co-ordinate requests for help in conjunction with Northampton Borough Council, mapping requests received and linking those requests up with local community groups, volunteers and voluntary organisations who have already pledged their support in the thousands. They are actively supporting this process and working to support those most in need in our local area.

This support line number is: 0300 126 1000 (select option 5).

Age UK Northamptonshire

Age UK Northamptonshire are doing brilliant work in assisting elderly people during this crisis and you can volunteer for them, perhaps to help people who cannot leave their homes to get their shopping, by emailing this address:

If you, or anyone you know, is elderly and in need of assistance – be that sourcing food, companionship, or anything else – you can contact Age UK Northampton this number: 01604 611 200.

The Silver Line (Charity Number: 1147330)

Companionship and support for the elderly is also offered by The Silver Line - a free confidential telephone helpline offering information, friendship and advice to older people in the United Kingdom, available 24 hours a day. If you are an older person in need of companionship or advice you can call them on: 0800 4 70 80 90.

Information from Northamptonshire County Council

Northamptonshire County Council send out a monthly digest of information, called ‘In Northamptonshire’. 

It contains very useful information on how to get support during this crisis, and also offers information on Council Services during this time. You can view the newsletter by clicking on the following link:

You can also access Covid-19 information from Northampton Borough Council here:

Business Support

Specifically for businesses, Northamptonshire business owners can also contact the South East Midlands Local Enterprise Partnership (SEMLEP) Growth Hub to speak to an adviser directly about the Government’s business support measures. The Growth Hub is itself funded by the Government and can help business directors to navigate the current COVID19 financial support measures and official guidance, and can support businesses to work through options if they are not eligible for the schemes. Advice and support includes assisting businesses with their continuity planning and overall business resilience.

Information on the support available for business can be found on the SEMLEP’s Growth Hub website can be found by visiting this website:

For personal advice for business this free service can be reached on email at or by telephoning 0300 01234 35.